Digital Alchemy - Leaders in Hospitality Interactive eMarketing
Your property, service levels and amenities are all reflective of your commitment to excellence and quality hotel guest experiences. In an economy with inevitable competitive web booking rates, the magic of Digital Alchemy’s powerful services is made evident by resulting ROI. Our marketing strategies ensure your messages to guests demonstrate the highest quality of services while driving your incremental revenue. Our technologies allow you the advantage of high customer data capture rates, which forms the basis of further targeted eMarketing.
Our fully integrated CRM services, paired with creative eMarketing, empower your sales and management teams with relevant information and the ability to interact with guests like never before. From upgrade offers to extra amenities and increased food and beverages, we help grow your bottom-line by promoting alternate revenue streams. Our goal is the same as yours; more satisfied guests who enjoy a more personalized stay, spend more, and return often!Know the Digital Alchemy Advantage
The Power of Communication
Send the message that affirms your guest’s booking decision with vivid imagery and compelling text, using Digital Alchemy’s proven eRelationship CRM suite. Encourage guest spending by promoting amenities from fine dining to spa and fitness offerings. Invite them to special events and book them via your preferred method. We can show you how our CRM services and eMarketing can deliver for you.
The Power of Relationship
Let Digital Alchemy show you how to employ these services to create a bond with your guests, using two-way communications to express your personal interest in their guest experience. Watch your post-stay satisfaction scores skyrocket, along with your profits.
The Power of Feedback
Gain valuable information about guests before, during and after their stay through powerful services like Mid-Stay Communiqué , VIP forms, interactive online Comment Cards and our innovative Comment Card Alert and Response systems. This technology supports lasting guest relationships and creates Guests for Life.
READ WHAT OUR CLIENTS SAY
“I was extremely appreciative of the assistance and professionalism of Digital Alchemy during our launching process. The staff was quick to react, respond and answer any questions of mine. The whole process moved as quickly as I was able to approve the documents they sent me.”
Laura Whitman
Marketing Manager of The Osthoff
“We had remarkable results from our FIRST eblast through Digital Alchemy which resulted in a 33% increase in massage business. The eblast program paved the way for us to communicate with our clients en masse, in real time with a meaningful message.”
Kristi Slotemaker
Director of Store and Operations
InSpa